What is Country Lock on iPhone
Unlock iPhone for use with another carrier
Unlocking your iPhone lets you use it with other carriers.
Your iPhone may be tied to your carrier. Unlocking your iPhone lets you use it with other carriers. Follow these steps to contact your wireless service provider and unlock your iPhone.
If you don't want to switch your wireless service provider and your device is locked because you forgot your passcode, the procedure in this article doesn't apply to you. Here's how to reset your code.
Apple can't unlock your iPhone for use with a carrier. Only your mobile operator can do this.
Contact mobile operator
- Only your carrier can unlock iPhone. Contact your wireless service provider to request an unlock. Your account may have to meet certain requirements before the device can be unlocked. It may take a few days to process after you've submitted the request. Contact your wireless service provider to see the status of your unlock request.
- After the provider confirms that your iPhone has been unlocked, follow the steps below.
If you have a SIM card from a different carrier than your current operator
Complete the unlocking of your iPhone as follows:
- Remove the SIM card.
- Insert the new SIM card. Your device will be activated.
You may see a message on your computer or iPhone: "The SIM card installed in your iPhone is not supported. The iPhone can only be activated with a compatible SIM card from a supported wireless service provider. Insert the SIM card that came with the iPhone , or go to the branch of a supported network operator. "
If you see this message on your device with iOS 14, do the following:
- Go to Settings> General, then tap About.
- You should see “No SIM Restrictions” under “Cellular Provider Lock”. If you don't see this message, contact your wireless service provider.
If your device has iOS 13 or earlier, do the following:
- Contact your wireless service provider to make sure they have unlocked their system.
- Reset your iPhone to factory settings.
- Restore your iPhone from a backup.
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