How do I know a fraudster?

Rip off online: How do I recognize fake shops on the Internet?

Conspicuous internet address

If an address that is actually known has inconsistencies, this can be a warning sign. This would be, for example, an extension of the address to include additional domain endings, where only a ".de" should appear - such as Of course, this can only be recognized if you know the correct address.

Even if the address doesn't match the content of the page at all, you should be skeptical. For example, shoes are suddenly offered for a URL on the subject of plants.

(Un) secure payment method

Customers are often offered several payment methods right up to the last step in the order process. But with the actual order only prepayment z. B. requested in the form of a transfer. But it should be the other way around: first the goods, then the money. Without a customer-friendly payment method, it would be better not to order anything.

More information on secure online payments

Strikingly affordable price

Not every particularly cheap shop is a fake shop, and not every fake shop has to be extremely cheap. But if there are noticeably low offers in a shop, you should at least take a closer look - because quite a few rip-offs work with this lure method.

Fake shops like to decorate themselves with made-up seals of approval, but these have no real expressiveness. Or they use real seals of approval such as "Trusted Shops" without having this certificate. By clicking on the seal, you can check whether the seal is linked to a certificate from the seal operator. Because without a corresponding link it is likely to be a fake.

More information on seals of approval in online shops

In general, when shopping online, it makes sense as a customer not only to rely on reviews within a shop. However, if the hymns of praise pile up, this can be an additional indication of a fake shop - especially if other ratings deviate significantly from it and increasingly point to fraudulent machinations.

Fake shops can have freely invented terms and conditions or terms and conditions copied from other sites (this stands for general terms and conditions). But this is not always easy to see. A clear indicator of fake terms and conditions is when they come from a translation program in bad German. If that is the case or if the terms and conditions are missing entirely, you should rather not order anything.

A non-existent imprint is always a no-go! But not all fake shops make it that easy. If an imprint can be found, it must include contain the address, an authorized representative and an e-mail address. In addition - if available - a reference to the commercial register with the corresponding number. The latter can be checked more closely in case of doubt.

More information on the information obligations of Internet providers