Spotify is owned by Google

I can't play music on my TV using Spotify.

To learn how to play Spotify on your TV, see Spotify on TV.

To check if your TV supports the Spotify app, go to your TV's app store and search for “Spotify”. If your TV isn't listed, you can upgrade it with a soundbar or streamer. Support for Spotify Connect is required.

For more information on the types of devices Spotify is available on, see Spotify Everywhere.

Play Spotify directly from the TV app

If the Spotify TV app doesn't work for you:

  • Make sure your TV is connected to the internet.
  • Check that the quality of your internet connection is good enough. Try playing something else to test it out.
  • Check the App Store for your TV to see if updates are available for the Spotify app.
  • Make sure your TV's software is up to date. If you are not sure, the manufacturer will tell you how to check the software version and update it if necessary.
  • Find out if your TV is supported by Spotify. You can check it out on Spotify Everywhere. Or ask the manufacturer of the device.

That still didn't work out?

  • Restart your TV.
  • Restart your WiFi.
  • Delete the Spotify app, then reinstall it on your TV.
  • If possible, try a different WiFi connection.

If the problem persists, you may need to troubleshoot other issues with your device or WiFi. You can find helpful information on the support websites of the service provider or device manufacturer.

Play Spotify on a smartphone or tablet

If Spotify Connect doesn't work for you:

  • Check if your TV is supported by Spotify. You can check it out on Spotify Everywhere. Or ask the manufacturer of the device.
  • The first time you want to play music on the TV with your smartphone or tablet, you need to make sure that both devices are using the same WiFi. (For example, if your device is connected to 4G instead of Wi-Fi, it will likely not play.)
  • Make sure the latest version of Spotify is installed on your device.
  • Make sure the software on all of your devices is up to date. If you're not sure, the manufacturer of your device will tell you how to check the software version and update it if necessary.
  • Be careful not to try to play local files. These are not supported by Spotify Connect.

That still didn't work out?

  • Restart the Spotify app.
  • Close all apps that you are not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection on the device you are using to play (e.g. smartphone, tablet or desktop computer).

If the problem persists, you may need to troubleshoot other issues with your device or WiFi. You can find helpful information on the support websites of the service provider or device manufacturer.

If AirPlay isn't working for you:

  • Make sure all devices are connected to the same WiFi network. (For example, if your device is connected to 4G instead of Wi-Fi, it will likely not play.)
  • Make sure the software on all of your devices is up to date. If you're not sure, the manufacturer of your device will tell you how to check the software version and update it if necessary.

That still didn't work out?

  • Restart the Spotify app.
  • Close all apps that you are not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

If the problem persists, you may need to troubleshoot other issues with your device or WiFi. You can find helpful information on the service provider's support websites or for Apple AirPlay.

If you are having trouble using Spotify and your Chromecast device together:

  • Make sure the device you're playing music on is connected to the same Wi-Fi network as your Chromecast. (For example, if your device is connected to 4G instead of Wi-Fi, it will likely not play.)
  • Make sure your Chromecast device software is up to date.
  • Make sure the latest version of Spotify is installed on your device.
  • Make sure the files you want to play are not local files. Chromecast does not support these.

That still didn't work out?

  • Restart the Spotify app.
  • Close all apps that you are not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

For more information on troubleshooting Chromecast devices, see Google Help.

If the problem persists, you may need to troubleshoot other issues with your device or WiFi. You can find helpful information on the support websites of the service provider or device manufacturer.

Last updated: February 21, 2021