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Protect your OneDrive files in Personal Vault

OneDrive personal safe is a protected area in which you can store your most important or confidential files and photos without having to forego convenient access from anywhere.

We'll walk you through the process of setting up a strong authentication method for your personal safe or a second step of identity verification, for example with a fingerprint, your face, the PIN or a code sent to you via email or SMS. Your locked files in the personal vault will then have that extra layer of security, which will keep them more secure in the event that someone gains access to your account or device.

Important:

  • The personal safe is available for OneDrive Home and Personal plans, but not for OneDrive for Business or business, school and university accounts. More information can be found here in the plans.

  • The personal safe is available via OneDrive on the web, the mobile app, and your Windows 10 PC.

The personal safe is automatically locked after a certain period of inactivity. After that, you need to unlock it to access your files again. All of your documents, photos and videos in the personal safe are easily accessible via onedrive.com, your PC or other suitable devices.

Set up the OneDrive Personal Vault

The Personal Vault is a special folder in your OneDrive that is protected by an additional layer of security. You'll need to set it up separately on each device that you want to use it on.

  1. If you Personal Vault Open in OneDrive for the first time, you'll see a message asking you to First steps can choose.

    If you don't see the message, or you've closed it, go to OneDrive and select the folder Personal Vault out.

  2. Find out about the personal safe and choose Further or Continue off (this varies depending on the device).

  3. Check in the dialog box Verify identity Your account information and write down your email address in case you want to use it in the next step. Then choose Check out.

    Note: The OneDrive mobile app will ask you to sign in to OneDrive first before going to the next screen.

  4. Select a verification method. Choose e.g. B. SMS and follow the instructions to have a text message sent to your mobile phone.

    If you are using SMS or email, you will need to get the SMS or email message and enter the code that was sent to you.

    Note: If you don't receive a code, you may need to adjust your account information. For example, make sure that your mobile phone number is entered in your account.

Upload files or folders to Personal Vault

If you don't have a Microsoft 365 Family or Personal subscription, you can only store up to three files in your Personal Vault. On the other hand, if you have a subscription, you can collect as many files as you want (up to your storage limit).

  1. Select the folder in your OneDrive Personal Vault out.

  2. When prompted, sign in using the identity verification method you selected. Choose e.g. B. SMS and follow the instructions to have a text message sent to your mobile phone.

  3. Choose Upload out.

  4. Select the files you want to upload and then to open out.

Tips:

  • You can use the OneDrive mobile app to scan documents, take photos, or record videos straight to your personal vault, so that you can access them from less secure areas of your device, such as the bathroom. B. keep your own recordings separate.

  • In the Google Chrome or Microsoft Edge browser, you can also access folders using the option folder of the menu Upload upload or drag folders to the website.

Moving files in Personal Vault

You can move files that are already on OneDrive to your Personal Vault.

  1. Select the folder in your OneDrive Personal Vault out.

  2. When prompted, sign in using the identity verification method you selected. Choose e.g. B. SMS and follow the instructions to have a text message sent to your mobile phone.

  3. Choose Move from out.

  4. Select the files you want to move to the Personal Vault, and then select Move elements (or drag the items into the open Personal Vault).

Note: If you don't have a Microsoft 365 Family or Personal subscription, you can only store up to three files in your Personal Vault. However, if you have a subscription, you can collect as many files as you want (up to your storage limit).

Unlock your Personal Vault

For security reasons, your Personal Vault is automatically locked when you are not actively using it. You can choose how long OneDrive waits before locking it out. To unlock it, do the following:

  1. Select the folder in your OneDrive Personal Vault out.

  2. Verify your identity by choosing a verification method. Choose e.g. B. SMS and follow the instructions to have a text message sent to your mobile phone.

    If you are using SMS or email, you will need to get the SMS or email message that was sent to you and enter the code that was sent to you.

    The personal safe can be unlocked with the Microsoft Authenticator app. The app does not need internet access to generate an access code.

Locking Your Personal Vault

You can lock your Personal Vault at any time.

  1. Select the folder in your OneDrive Personal Vault out.

  2. Select the icon for Personal Vault options and then Lock out.

Deactivating the Personal Vault

If you deactivate the personal vault, all files in your personal vault will be permanently deleted when you deactivate it. You cannot restore these files at a later time.

  1. In OneDrive, selectSettings > Options and then in the left navigation area Personal Vault out.

  2. To deactivate, select the slider Deactivate Personal Vault out.

  3. If you are sure that you want to disable the Personal Vault and delete all files and folders in the Personal Vault, select Deactivate out.

  4. Since disabling the Personal Vault will erase your files and not restore them, we ask you one more time. If you are sure, choose again Deactivate out.

frequently asked Questions

I cannot find the personal safe

You will see the "Personal Vault" icon in your OneDrive folders or when you click the OneDrive system tray icon.

On which platforms does the personal safe work?

  • Windows 10 (version 1903 or newer)

  • Android 6 (or newer)

  • IOS 11.3 (or newer)

  • A web browser with the latest version of Edge, Chrome, or Firefox. For additional security, use the InPrivate or Incognito mode of your browser.

Why do I need additional security to open the personal safe?

Why is my personal vault not showing up in the folder list on my PC?

Since your personal vault is a secure folder, it will be a shortcut in your filelist and not in the folderlist displayed:

In a mobile app, it will appear in the folder list.

Why aren't my Personal Vault files showing up in Search?

To ensure privacy, Personal Vault items will not appear in search results.

Why is my personal safe still being locked?

For your protection, OneDrive will automatically lock your personal safe after a certain period of time. This means that you will stop accessing files or playing videos from your personal vault.

  • On the web, your personal safe will be locked after 20 minutes of inactivity.

  • On a desktop device, your personal vault locks after 20 minutes of inactivity, but you can change this setting by going to OneDrive Settings > account > Personal safe select the desired duration

  • On a mobile device, your personal vault will lock after 3 minutes of inactivity, but you can change this setting by going to I > Settings > Personal safe > Auto lock or Inactivity lock select the desired duration.

Can I enter everything in my personal safe?

Yes (subject to standard OneDrive file type restrictions). The Personal Vault is simply a place in OneDrive with an added layer of security.

Note: We are aware of the problem that old Word documents (e.g. filename.doc) cannot be opened in the Personal Vault. Word documents saved in the latest format can be opened.

Can I share a file in the personal vault?

No. You'll need to move the file out of the Personal Vault in order to share it.

Why can't I save any more files in my personal vault?

If you don't have a Microsoft 365 Family or Personal subscription, you can only store up to three files in your Personal Vault. On the other hand, if you have a subscription, you can collect as many files as you want (up to your storage limit).

Why don't I see files deleted from Personal Vault in my Recycle Bin?

Mobile devices and OneDrive.com: Files deleted from your personal vault will not appear in your trash unless your personal vault is unlocked. If your personal safe is unlocked, the files will be displayed in the trash.

Windows 10: Files deleted from your personal vault using your PC are permanently deleted and will not appear in your trash. However, you can find the files in your OneDrive.com trash, provided the files have already been uploaded to OneDrive.

Can I restore files stored in my disabled personal vault?

No. If you deactivate the personal vault, all files in your personal vault will be permanently deleted when you deactivate it.

What security limits are enforced by the personal safe?

The two-step verification is required to access the personal vault.

Currently, Windows 10 personal vault does not protect the names or hash values ​​of files in your personal vault when the vault is locked. The OneDrive team is aware of this limitation and will endeavor to extend protection to these attributes in a future update.

When a personal vault file is opened in a Windows application, the name of the file may appear in the Recently Used list and elsewhere in Windows. Consider opening files from the personal vault on OneDrive.com to avoid this behavior.

Why should I use Personal Vault instead of two-step verification for my entire Microsoft account?

Microsoft's two-step verification is there to help protect you by making it harder for others to sign in to your Microsoft account. It uses two different forms of identity: your password and a contact method. Even if someone else learns your password, it won't get them very far if you don't have access to your security information. If you enable two-step verification, every time you sign in on a device that you haven't trusted, a security code will be sent to your email address, phone, or authenticator app. Two-step verification applies to all apps that require a Microsoft account sign in. For some users, this can result in large frictional losses.

The personal safe offers low friction losses and quick access to an area of ​​OneDrive that provides an additional layer of security for your most important files. For more information, see Using Two-Step Verification.

What are the advantages of using Personal Vault over two-step verification for my Microsoft account?

If you're already using two-step verification for your Microsoft account, Personal Vault has a few more security benefits, including:

  • Files in the personal vault are encrypted using BitLocker when used locally on a Windows 10 PC.

  • Files in the personal vault are not stored unprotected or cached on your PC, on your device or in the browser.

  • The sharing of files in the personal vault is blocked, which means you cannot accidentally share a file from the personal vault.

  • The personal safe is locked after a set number of minutes (the automatic lock interval varies depending on the device and you can set it individually)

Can I edit Office documents in my personal safe?

Editing of Office documents (Word, PowerPoint, Excel, etc.) is only supported on a PC or the web.

You can view documents in a mobile app, but you must move a document out of your personal vault to edit it.

The personal safe is displaying the wrong language

Some customers may see text in the wrong language in their Personal Vault folder. The reason for this is a difference between your OneDrive language settings and your PC language settings.

We started delivering a fix, but there are two workarounds that are available immediately:

  1. Change the language settings of your Microsoft account profile to match your PC language settings (begin > Settings > Display language).

  2. Rename your "Personal Vault" folder:

    1. Sign in to OneDrive.com.

    2. Unlock your folderPersonal safe.

    3. Select the function in the top menu bar Rename . This will synchronize your language settings.

Do you need more help?

Access the online help
For more information, see the OneDrive and OneDrive for work or school / university support pages.
For information about the OneDrive mobile app, see Troubleshoot the OneDrive mobile app.

Administrators can also use the

OneDrive Tech CommunityOneDrive, the.

Email support
If you still need help, shake your mobile device while the OneDrive app is open or email the OneDrive support team. To contact OneDrive Support from your PC or Mac, click the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something out.

OneDrive administrators can use Microsoft 365 for Business support.

Would you like to give us your feedback?
OneDrive UserVoice is the place to suggest the features that you would like us to offer OneDrive. Even if we cannot guarantee certain features or dates, we will respond to every proposal that receives at least 500 votes.

Switch to OneDrive UserVoice.